By Angela

Fiverr Review Scam or a Good Way to Make Money

Hi and welcome to my Fiverr Review for Freelancers. Is Fiverr a good way to make money? Yes, it is… but it's not necessarily easy. There's a lot to know, especially if you're just getting started.

I’m a level 2 freelancer at Fiverr and I've earned about $2,000 over the years (I'll show you my earnings page in this review). It's not a lot of money and I haven't completed nearly as many gigs as some Fiverr freelancers, but I do have experience with them.

I'll take you inside the members' area in this review and show you Fiverr's freelancer dashboard along with the more common pages you'll use most often.

Fiverr Review Official Site

I’m also going to share my experience and give you some tips on how to make money with Fiverr, and while there will be differences depending on the jobs you take, I'll also discuss ideas for Fiverr gigs and what are generally considered the easiest Fiverr gigs.

I have pleasant memories of Fiverr to be honest, and although I didn't make a ton of money, I do there are some who earn a significant income. If you have a skill that's in high demand, you might too.

In this review I'll explain who Fiverr is, whether they're a scam (because I know that's a question many ask), and how to become a freelancer on Fiver. I'll also share some tips on making money and staying on Fiverr's good side.

Here are the main topics I'm going to cover…

  • What is Fiverr?
  • Is Fiverr a Scam?
  • Is Fiverr a Good Way to Make Money?
  • How Does Fiverr Work for Freelancers?
  • Become a Freelancer on Fiverr
  • Best Ideas for Fiverr Gigs
  • Inside The Member's Area
  • Tips To Make Money On Fiverr
  • Reviews and Complaints
  • What I Like About Making Money on Fiverr
  • What I Don’t Like
  • Where Do You Go From Here?

Disclaimer:
Please note, I am not an affiliate for Fiverr. This review has been researched with information and/or testimonials that are available online in the public domain, as well as my own experience with Fiverr. Any recommendations and/or conclusions are strictly opinions and may not apply to, or agree with, all persons or situations. See full disclaimer for more info

What Is Fiverr?


Fiverr is an online marketplace that connects clients with freelancers (or freelancers with clients… whichever you prefer).

Co-founded in 2009 by Micha Kaufman and Shai Wininger, they officially launched Fiverr in 2010.

Their goal was to become the world’s largest marketplace for digital services, and today, if not the biggest, they're certainly one of them alongside competing platforms like Upwork and Freelancer.

According to Wikipedia, Fiverr is one of the Top 100 US sites in and Top 200 in the world. That's not just freelancing sites… that's all websites!

Fiverr Review Wikipedia
Source: Wikipedia

You probably know, but their name Fiverr is of course because they originally charged $5 per service (or in Fiverr speak… per gig).

When I worked at Fiverr, all gigs were bought and sold at $5. The platform, a community of buyers and sellers, allows you to be a seller and a buyer at the same time (with only one account).

I was a seller (99.99% of the time). But it was also convenient (as a buyer) to find some services I needed too.

Fiverr has evolved throughout the years though, and by 2015, freelancers were given free rein to charge more than $5 (now a gig can cost up to thousands of dollars). Of course, this change made a lot of existing freelancers happy and attracted many new ones, because most digital services are worth far more than $5.

At the same time, buyers (clients) were also pleased because they were getting better quality work and freelancers.

So today, Fiverr competes with the best freelance platforms. Freelancers who offer their services (on demand) get paid their desired rates. And clients get access to a directory of professionals who are qualified to provide the services they need.


Is Fiverr a Scam?


Fiverr is not a scam. They're a legitimate online marketplace where clients hire freelancers who provide services in a variety of areas from writing and editing to computer programing and even acting. They are listed on the NYSE (New York Stock Exchange) and have hosted millions of gigs since their inception in 2010.

However, that doesn't mean there is no controversy surrounding Fiverr.

While Fiverr itself is not a scam, there are scammers who exploit their platform.

There have also been legal actions against Fiverr freelancers for some services that were being sold, like fake reviews.

These are the kinds of things that Fiverr has had to deal with, and unfortunately it's a problem with most online marketplaces.

For the most part though, Fiverr has an excellent reputation among clients and freelancers.

Fiverr is also a global company with physical locations in Tel Aviv, New York, San Francisco, Orlando, London, Berlin, and Kyiv.

Fiverr Review Locations

So we don't have to dig too deep to find out Fiverr is legit, but I wanted to present some evidence so you don't have to take my word for it.

In addition to being listed on the NYSE and having physical locations around the globe, they have a strong online presence as well. Their Facebook page has over 1.8M followers, Twitter 273K+, and Instagram 160K+.

Fiverr Review Facebook

And speaking personally… I have never been scammed when I worked on their platform.

Now, you may have seen some reviews that say Fiverr is a scam (I’ve seen some too), but accusations don’t necessarily mean they’re out there deliberately scamming people.

I’ll talk more about scamming in a bit—but for now, rest assured the Fiverr platform itself is legit.

Is Fiverr a Good Way to Make Money?


Fiverr is a good way to make money. Freelancing in general is a great way to earn an income, and platforms like Fiverr make it much easier to find clients. Especially when you're new to the gig economy.

Freelance marketplaces like Fiverr also level the playing field by empowering people in distant parts of the world to compete with freelancers who live in areas populated with many companies and individuals who require their services.

Without Fiverr and similar sites, a freelancer living in New York (just as an example) can knock on doors and hand out business cards to potential clients, while those living in small towns and distant countries would find it much harder to connect with clients.

In addition to offering you an equal ability to market your services and find clients, Fiverr also provides a way for you to transact with clients so you can get paid.

So, I wouldn't necessarily say Fiverr is the “best” way to make money and it's not the ONLY way… but Fiverr is certainly a good way to make money.

How Does Fiverr Work for Freelancers?


Here’s a summary of how Fiverr works…

  1. You (as seller/freelancer) will offer services (and in some cases, physical products) in the form of gigs.

    Your Gig description (you’ll have a Gig Page in your account) will include details about your services, turnaround time, and price (which can now be more than $5).

    You can also place a set of instructions for your buyers/clients if you need something from them to fulfill your gig.
  2. Fiverr buyers/clients have 2 options when looking out to buy gigs – they can either post a request (and you can create a customized offer for them) or go through Fiverr’s directory of sellers and find you.

    In my experience, buyers always found my gigs, they contacted me and simply ordered the it.

    There’s an order button on the gig page, so it’s simple to buy and sell services on Fiverr.
  3. Fiverr will hold the funds (which come from the buyer’s account) and release them to you (the seller) upon completion.

    From the buyer’s point of view, they will notify Fiverr when the work is satisfactory so Fiverr can release the funds.
  4. Your job as a seller will be to fulfill your buyer’s order just as you described your services in the gig. You can then send your work to your buyer by clicking on the deliver button found on your job order page.

    Fiverr has a user-friendly platform, so I’m sure you won’t have any problem figuring these things out. 🙂
  5. You get paid for your services (Fiverr releases the cha-ching once the order is marked complete).

I’m going to go through those steps in further detail below.

What I like best about Fiverr is that you can sell just about anything on their platform. You can use all your skills and talents to make money, and you’ll be the one to set the price.

You can even sell physical items through Fiverr—I’ve even seen people with gigs selling bracelets there. That’s how versatile Fiverr is.

Fiverr Review Crafts Gigs
Source: Fiverr

To get an idea of what types of products and services you can sell on Fiverr (I'll go over some below), you can view the many gigs on their site.


Fiverr Age Requirement


You can register on Fiverr (as a seller or buyer) as long as you’re 13 years old. They’re strict with this for obvious reasons, and it’s included in their Terms of Service.

Fiverr Review Age Requirement

Become a Freelancer on Fiverr


Joining Fiverr is VERY simple. There’s no screening involved (which is both good and bad I suppose).

Here's the quick version (after you've decided on the services you plan to offer)…

How to Join and Use Fiverr.com

1. Sign up to Fiverr by registering an account (registration is free).

You can use your existing Facebook or Google account to get instant access or create an email and password combination.

Personally, I think it’s safer to just create an account because using your Facebook and Google accounts can expose your personal details to third-parties.

Fiverr Review How to Join

2. Set up your profile and create gigs.

You can start offering your services to the Fiverr community as well… (remember, some Fiverr sellers are also buyers). The number of gigs you can create depends on your status/level.

3. Work and enjoy your time on Fiverr.

This may go outside the scope of this article, but have fun. In my opinion, this is a unique time for us to be alive and offer our skills and talents to a global pool of potential clients. Don't take it for granted.

Fiverr Jobs and Categories


Fiverr Review Jobs and Categories
Source: Fiverr.com

Fiverr jobs can be ANYTHING from a wide variety of different categories. Currently, Fiverr gigs come in the following flavors:

  • Graphics and Design
  • Digital Marketing
  • Writing and Translation
  • Video and Animation
  • Music and Audio
  • Programming and Technology
  • Business
  • Lifestyle

That may not seem like many categories, but within each are many sub-categories.

For example, under Graphics and Design, you’ll find sub-categories like logo creation, flyers, book covers, t-shirt designs, and so on…

And for the Writing and Translation category, you’ll find subcategories that include translation, proofreading, editing, sales copy, email copy, press release, and more.

As a freelancer, it's always good to be versatile. You will of course be skilled in some categories more than others, and in time you may find you have enough work in that area to keep you busy.

However, when you're starting out, don't be afraid to offer additional skills by creating several gigs in a variety of categories or sub-categories. For example, you can offer writing jobs as well as transcription jobs, web designing jobs, SEO jobs, and so on… depending on your skill set.


Fiverr Freelancer Levels


Leveling up on Fiverr feels like you’re getting promoted. I can still remember getting their message about getting to Level 1 and Level 2 status, it felt like an achievement. Actually, it is…

Moving up Fiverr’s levels means more benefits and added income opportunities for you as a seller.

Also, prospective buyers look at the status of sellers when searching gigs to order. And more often than not, they’ll go for those with higher levels because it’s a sign those freelancers not only provide quality work, but that they can be trusted.

Below is a list of benefits and perks of each level.

1. New Seller/Seller

As a newbie or a seller that hasn’t made a lot of sales yet, you won’t have any status (well, according to Fiverr). You can still earn from Fiverr of course. You can…

  • Create up to 7 active gigs.
  • Have 2 gig extras – So aside from the base pay of $5, you can have gig extras for $10 and $20.
  • Have 5 gig multiples – This is the number of times you’re allowed to offer a particular gig/service.
  • Create custom offers up to $5,000.
  • Clearing days for payment is 14 days.

2. Level 1 Seller

Fiverr will automatically give you Level 1 status when you meet the following requirements:

  • You must be active for 60 days.
  • You must complete at least 10 orders.
  • You must earn at least $400.
  • You must maintain an average grade of 4.7 in 60 days.
  • You must have at least 90% response rate over 60 days.
  • You must have at least 90% completed orders in 60 days.
  • You must have at least 90% on-time delivery rate in 60 days.

Here are some of the benefits you’ll get as a Level 1 Seller:

  • Create up to 10 active gigs.
  • Have 4 gig extras – Aside from the $5 base rate, you can charge an additional $10, $20, and $40 for additional services.
  • Have 10 gig multiples – You can create up to 10 gigs of the same service.
  • Create custom offers up to $5,000.
  • Clearing days for payment is 14 days.

3. Level 2 Seller

To qualify as a Level 2 Seller:

  • You must be active for 120 days.
  • You must complete at least 50 orders.
  • You must earn at least $2,000.00
  • You must maintain an average score of 4.7 in 60 days.
  • You must have an average response rate of 90% for 60 days.
  • You must have a 90% completion rate in 60 days.
  • You must have a rating of at least 90% on-time delivery.

As a Level 2 Seller, you’re entitled to:

  • Create up to 20 active gigs.
  • Have 5 gig extras – So aside from the basic $5, you can also charge additional rates of $10, $20, $40, and $50 for additional services.
  • Have 15 gig multiples – You’re allowed to clone your gig and offer the same service up to 15 times. Therefore, even if you only have 1 gig, you can offer the same thing 15 times (and increase your chances of getting orders).
  • Create custom offers up to $10,000.
  • Get Priority customer support.
  • 14 days of clearing time for payments.

4. Top Rated Seller 

Fiverr manually checks their members’ accounts before giving the Top Rated Seller status. But you still need to meet the following requirements:

  • You must be an active seller for 180 days.
  • You must complete at least 100 orders.
  • You must earn at least $20,000.00
  • You must maintain an average of 4.7 for 60 days.
  • You must have 90% response rate in 60 days.
  • You must have 90% completed orders for 60 days.
  • You must have 90% rating on on-time delivery over 60 days.

Here are the benefits and perks of being a Fiverr Top Seller:

  • Create up to 30 active gigs.
  • Have 6 gig extras – This allows you to add to the base rate of $5 in increments of $10, $20, $40, $50, and $100.
  • Have 20 gig multiples – One gig can be offered up to 20 times.
  • Create custom offers up to $10,000.00.
  • Get VIP customer support.
  • Get a 7-day clearing time for payments

5. Pro Seller

Fiverr’s Pro Seller Status requires that you undergo Fiverr’s vetting process.

You’ll find a Pro Seller button on your dashboard and you can click on that if you want to apply for this status. They don’t have a particular set of requirements for this, so new and existing members can try their luck.

As a Pro Seller, you’ll have a unique badge beside your name on your gigs—and this will make you stand out from the others.

Having a Pro Seller status also means that Fiverr guarantees your account will provide high-quality work. And of course, that makes you more appealing to buyers.

Fiverr is very strict with their Pro Seller status however, and you can lose your status if you cannot honor your delivery dates or increase your cancellation rates.

A drop in your ratings can also lead to your Pro Seller status being revoked.


How to Create Gigs on Fiverr


It’s easy to create gigs on Fiverr, but I would suggest spending some time making your offers look good and attractive to buyers. Remember, you’re competing with other sellers/freelancers, so it would be good to stand out.

Fiverr Review How to Create a Gig
Fiverr Create New Gig Page

Here are the steps to creating a Fiverr gig:

1. Overview

Foremost, you’ll need a good title. You can look at what others are doing on the site to get ideas and imitate their style (not copy word for word).

Look at those gigs that have a lot of sales and high ratings and get ideas from them. And then put your own twists into your gigs.

For the title, Fiverr already has a preset “I will”, so you just need to add your type of service.

As an example, you can say something like: “I will write a 500-word article” (if you’re a writer).

This is just an example, but a better one would be something like “I will write a 500-word article on health” (or whatever your specialty is).

You can also say, “I will write a great article for your blog” to stand out. Any minor detail can help.

Fiverr Review Overview Gig Creation

You then need to select a category and subcategory. In this example, the category is Writing and Translation and the subcategory could be Articles.

For the Search Tags (buyers will search for these), you can use writing, blog post, content writers, content writing, and article writer.

This overview section will depend on the specific category you choose.

2. Pricing

The Pricing page is where you’ll create packages for your gigs.

Depending on your level/status, you can fill up the details on your Basic, Standard, and Premium gigs. Let’s use the same example of creating a writing gig…

You can say your Basic Gig is for a 500-word article, with a delivery time of 1 day, and include 1 revision. So, you could $5 for basic gig (just an example).

For your Standard Gig, it can be for a 1000-word article, with a delivery time of 2 days, and include 1 revision. This may be $10.

For your Premium gig, you may have a 1500-word article with a delivery time of 3 days and unlimited revisions for $15.

Again, that’s just a simple version of how Fiverr’s pricing works. You’ll see there are different options on the Pricing page to customize your gig, so just experiment with the options there.

Fiverr Review Scope and Pricing


Fiverr Review Gig Extras

3. Description and FAQ

The Description and FAQs page is made to explain your services to your prospective buyers. Use this page to describe what each of your gig offers comes with—the more detailed you are, the fewer problems you’ll encounter in the future (especially when it comes to disputes).

This is also the place where you can make your pitch and attempt to sell your services to interested buyers.

Anticipate the questions your buyer/s might have in mind. When you have a FAQs section, your prospective buyers can easily find answers to their concerns and this will not only provide clarity and potentially increase sales, it will save you from having to repeat yourself to potential clients.

Answering these questions ahead of time is extremely important. People want simplicity, and before they ask you a question, they'll most likely move on to another freelancers profile who provided that clarity already.

4. Requirements

The requirements page is the place where you can list what you need from your buyer/client to start your work.

When I worked as a writer at Fiverr, my usual requirements were keywords and keyword density for SEO (search engine optimization). I also asked them to include specific instructions if they had them.

Buyers need to submit these requirements to you before the countdown timer (to your deadline) starts.

5. Gallery

The gallery page allows you to upload images, videos, and sample works to your gig. I would suggest uploading as many files as you can because it will make your gig look more complete.

6. Publish

For the last step, review everything you've set up. And if you’re satisfied with everything, you can hit the publish button so your gig goes live.

Best Ideas for Fiverr Gigs


The best ideas for gigs on Fiverr are the ones you're already skilled at. If you're a good writer, then offer writing gigs. If you know your way around most social media platforms, offer social media skills. There are countless businesses who would love to hire someone to manage their social media.

Another good idea is learning to use software such as image or video editing software, whiteboard animation software or data entry software.

For example… businesses and professionals often need a whiteboard animation for a one-off presentation or an explainer video for their website. What they don't need is to purchase whiteboard animation software they'll only use once and then spend hours learning to use it.

What they will do though, is hire someone on Fiverr to create their video for them.

So, purchasing a relatively inexpensive software that a business will never need on a regular basis and learning how to use it is one of the best ideas for a Fiverr gig.

Some other good ideas to keep in mind, are to choose gigs that pay well and require little effort. For example, a new start-up or entrepreneur might pay the same amount of money (or more) for a logo design than they would an article.

If you're good at logo design, you might be able to create one in 15 to 30 minutes with minimal research. To write an article though, might take you all day and require hours of research.

That doesn't mean you shouldn't provide writing gigs if you're a good writer, it's just that you shouldn't rely only on writing if you're skilled in other areas.

Gigs Removed or Not Approved


In my experience, some of my Fiverr gigs were immediately approved and some were denied. There were also a few instances when already approved gigs were suddenly taken out and edits were requested.

That’s one of the things I like about Fiverr, they don’t just immediately suspend accounts. Usually, they’ll give warnings first or call your attention to something that’s not allowed.

Still, it would be wise to simply know what’s allowed and what’s not allowed before hand and it's not always clear. Below are some serious cases which could lead to gig removal, unapproved gigs, and account suspension on Fiverr:

  • When you violate their Terms of Service.
  • Illegal/fraudulent acts while on their platform.
  • Copyright/trademark infringements.
  • Inappropriate/deceptive/violent content (on gigs).

I would advise reading their Terms of Service so you know about all their rules and regulations because once you register, it’s assumed you've already read and agreed to them.

Fiverr.com Payment System


Here’s how Fiverr’s payment system works…

A buyer will be charged a service fee of $2 when he/she orders a gig priced at $40 and below. For gigs that are worth more than $40, a 5% service fee will be charged.

Fiverr charges the sellers through payments made by the buyers.

So, for every $5 paid by the buyer, you’ll only get $4. During my days as a Fiverr seller, it was simple because we were only charging $5 per gig.

Now that gigs are worth more, it would be easier to say Fiverr is charging 20% from your earnings. The truth is, they were charging 20% since the beginning (20% x $5.00 + $1.00).

I also mentioned a while ago that Fiverr will credit your account (as a seller) as soon as an order is marked complete. Here’s the thing… if the buyer accepts your work upon delivery, the order will be immediately marked as complete (and money will be credited to your account).

However, if the buyer doesn’t accept your work within 3 days, the order will be automatically marked as complete (and the money will then be moved to your account).

Please note that you can’t immediately withdraw payments from your account because there’s a clearing period of 7 to 14 days. New Sellers, Level 1 and 2 Sellers have a 14-day clearing period while Top Rated Sellers and Pro Sellers have a 7-day clearing time.

Fiverr Withdrawal Methods


Fiverr pays using the following methods:

  • PayPal
  • Direct deposit
  • Local bank transfer
  • Fiverr revenue card (Supported through Payoneer, powered by MasterCard)
Fiverr Review Withdrawal Methods

I personally prefer PayPal. There are currently no transaction fees for withdrawing with PayPal – but the other methods have service fees.

Also, a reminder about the clearing days. Sometimes not all of your funds are available for withdrawal at a given time.

Your Fiverr Reviews and Feedback


I can’t stress enough how important reviews and feedback from your clients are on freelancing platforms. Fortunately, a lot of clients understand this and often leave 5-star ratings.

It’s the same thing with Fiverr – reviews and feedback serve as the backbone of your profile because prospective clients will surely check them before deciding to order from you. In fact, it's the only thing they have to go by. That's how important it is.

And if you put yourselve in their shoes, you can understand why positive feedback is critical.

So here are just some things to keep in mind:

1. Your reviews must come from legitimate sales – I know “hacks” are going around saying they give themselves 5-star ratings by creating a second account and buying their own gigs.

While that may work, especially for newbies with no ratings yet, it will get you in trouble if they find out. Fiverr doesn’t allow this, and you can get your account suspended if caught.

Fiverr Review Fake Purchases

2. Blackmailing is not allowed – You can’t blackmail your buyers into giving you high ratings. Again, this is a violation of Fiverr’s Terms of Service.

Fiverr Review Withholding delivery

3. Asking for removal of negative feedback and low ratings is not allowed either.

Fiverr Review Removal of Feedback


Inside Fiverr‘s Freelancer Area


I promised I'd show you inside Fiverr, so here we go…

Fiverr Dashboard

Below is a screenshot of my Fiverr Dashboard. When you have your own account on Fiverr, your dashboard will look the same.

Fiverr Dashboard
Fiverr Dashboard

You’ll see all your active orders on your dashboard (if you have standing orders that are not yet completed). In my case, my dashboard is still showing 1 incomplete order at the time of this review because my client never sent me their requirements.

Fiverr's timer countdown won’t start until the buyer responds to the requests, so that’s why it’s still showing.

Anyway… your dashboard will also show your response time rating, delivered on time rating, order completion rating, and amount earned in a month.

In the upper-right corner, you’ll also see the option to switch your account (from selling to buying and vice versa).

Your available funds will also be reflected near your profile picture. You’ll notice I still have a $1.00 withdrawable amount there – I intentionally left $1 to keep my account alive 🙂

Fiverr.com Profile

I’m also showing you a screenshot of my profile page on Fiverr to give you an idea of how it looks like when you create your account/profile.

Fiverr Profile Page
Fiverr Profile Page

Your prospective clients will see your profile this way, so it contains your pitch and description of your services and skills.

As you can see, your current level status will also be displayed near your name (and profile picture) along with other details such as the length of your membership, average response time, and recent delivery.

Reviews from your client will show up on your profile page when prospective buyers check out your services.

In my case, you can see I had good reviews from my clients (I really did have a pleasant experience on Fiverr).

Gigs Page on Fiverr

When you open your own Gigs page, you’ll see the following information:

  • Active orders
  • Pending approval
  • Requires modification
  • Draft
  • Denied
  • Paused

In my case, I don’t have any active gigs because I am no longer working on Fiverr (I write full-time for Gig Hustlers). What I did was pause my gigs when I decided to leave the platform so that my services are no longer found when buyers search.

You can pause (and un-pause) your gigs on Fiverr at any time, which is great feature.

Fiverr Gigs Page
Fiverr Gigs Page

Earnings Page

Below, I’m sharing with you my Fiverr Earnings page. It’s very detailed, as you can see.

Fiverr Earnings and Withdrawal
Fiverr Earnings and Withdrawal Page

You can see how much I earned and how much I spent while I was on Fiverr. My last gig on Fiverr was a while ago, that’s why there are no pending amounts for clearance at this time.

Again, you can see the $1.00 I left on my account, which is withdrawable anytime. The withdrawal options are also listed.

Fiverr’s platform is really user-friendly, in my opinion.

The “Promote Yourself” Page

Fiverr will also help you promote your gigs. For one, they’ll give you a badge that you can place on your website or blog (if you have a your own website or blog).

You can also share your profile link on Social Media to attract more clients.

Fiverr Promote Yourself Page
Fiverr “Promote Yourself”


Fiverr.com Disputes


Try to avoid disputes as much as possible. Even when you’re in the right, disputes can be a headache.

Fiverr has a Resolution Center where sellers and buyers can settle their disagreements. If possible, try talking things out with your client in cases of disagreements (and maybe even come up with a solution yourselves). I’m sure most clients don’t want to deal with disputes either.

However, if you and your client can’t mutually agree on a solution, you can contact Fiverr support for help.

They’ll mediate and come up with a solution, but they’ll do some investigations first and it's not guaranteed you'll be happy with their consclusion.

For your safety, it would be wise to have all your conversations documented in your Fiverr messaging system.

When in doubt, write it out.

I’ve seen reviews from people saying that Fiverr’s customer support team is not that helpful with issues. But if I remember right, in the few times I contacted them, they responded quickly and I got what I needed.

Fiverr Disputes and Cancelations


Fiverr Violations


The way I see it, Fiverr is not into policing every account to look for reasons for banning their users. In fact, they’re very lenient with their members in my opinion – you even have the liberty to present yourself as a professional when you create a gig, even if you're not.

Judge that as you may…

But, you are “self-assessed” so what you claim is up to you.

However, Fiverr is strict with their Terms of Service. If you’re found violating their rules and conditions, you could get a warning (for minor offenses) or an immediate suspension (for major offenses).

Fiverr actually expects their members to report other members’ violations – and then they’ll look into it.

So, while Fiverr is a community, you should still be careful with your dealings inside the platform. And remember, each member (especially sellers) competes with one another on Fiverr’s site.

Below are some serious violations you might not be aware of:

  • Your Fiverr profile should be authentic. Fiverr conducts background investigations now and people with fake identities are booted out of their platform.
Fiverr False Identity Terms
  • You’re not allowed to use another member’s account.
  • You’re only allowed to have one Fiverr account.
Fiverr Multiple Accounts Terms
  • You’re not allowed to buy a Fiverr account.
  • You’re not allowed to sell a Fiverr account.

These last two are a big deal. You can imagine, an account with dozens or even hundreds of authentic five star ratings is extremely valuable for someone who's just getting started… so some freelancers will try to sell their accounts and some will try to buy them.

This is absolutely against Fiverr's terms of service.

Tips to Make Money on Fiverr


Here are Tips on How to Make Money on Fiverr

  • Although you can now sell gigs worth more than $5, five is still the magic number and $5.00 gigs are still the bestsellers.

    I would suggest having $5.00 packages available on your basic gigs to attract would-be buyers (especially if you’re new to Fiverr).
  • It's always true you’ll get more sales when you undervalue your services. I’ve done this many times before (not only Fiverr) so as to get my initial set of good reviews.

    And, you already know that having good reviews will attract clients… so don't be afraid to take a hit on your early gigs.
  • You can be as unique as you can be with your offers, so take advantage of it. As I’ve said many times before, the competition on Fiverr is quite high.

    What I usually do is offer unlimited revisions on my services because buyers like having this option (and not that many offer it). And in my experience, when I do my job well, not many ask for revisions anyway.
  • Respond quickly to inquiries because buyers appreciate that. This is extremely important. Quick response times are also one of Fiverr’s requirements in increasing your status level.

    But more than that, put yourself in your client's shoes. More often than not, by the time to get around to researching and booking a gig, they're in a rush to get it done. They won't wait. Or at least, they don't want to wait.

    If someone with equal (or better) reviews and credentials responds first, the client will almost always go with them, and you'll miss out.
  • I strongly believe in over-delivering. It has worked for me over and over, and I know it has worked for a lot of other freelancers.

    Look, freelancing is competitive. If you want to do it and succeed, you must do it well. You must stand out and put yourself in an advantageous position. That means going the extra mile and “wowing” your clients.

    There's no secret. The freelancers who do that will get the best reviews and the most recommendations. They'll have the most lucrative freelance careers and in many cases, instead of struggling for work… they'll have more than they can handle.
  • Generally speaking, those who make the most money on Fiverr are those who offer services that are easy to do.

    In my case, I didn’t make a lot of money because writing has always been my main skill (and writing takes a lot of time). Those who can easily create logos (and similar quick jobs like voice-overs and acting) generally earn more on a per-hour basis.

    Having said that, you must work with what you have. If writing is your best skill, use it.
  • Have a tip jar as one of your gigs (it’s allowed on Fiverr). Your repeat clients might leave you a tip every now and then (and we all appreciate tips!).
Fiverr Tip Jar Page
Fiverr “Tip Jar” Page
  • As much as possible, with all your powers and might… avoid getting negative feedback and low ratings. It's unfortunate this is the way the world works, but they will just kill your momentum.

    Be polite all the time and communicate with your buyers. Most are fair and good to work for, but there are some who can really make your freelance career difficult.

    This is the way it is online. The internet has given us so many advantages, and without it we wouldn't even have something called online or digital freelancing. The flip-side to that though, is it makes it easier for those who have an issue to broadcast it to the world.
  • Think of all the skills you have and try selling them on Fiverr. Again, look at similar gigs to get ideas from them. There may be something you can do that you're not even thinking about.
  • If you haven’t created an account on Fiverr yet, consider branding yourself by adding keywords to your account name. For example, you can add SEO to your account name if you’re planning on selling purely SEO services. This technique will help boost your rankings on Fiverr’s search tool and it will also give the impression that you’re an expert in your field.
  • Choose your images wisely. If they’re eye-catching and unique, you have a better chance of being noticed (you must always stand out on Fiverr).
  • Be professional. Although the gig economy has an informal community, people still want to be respected. You can show your professionalism by delivering on your promises and meeting your deadlines.

Fiverr Reviews and Complaints


Sometimes, looking at reviews and complaints will give you an idea of the possible problems you might face. Other times they just muddy the water.

For what it's worth, here are some Fiverr reviews and complaints I found online.

Fiverr Better Business Bureau Reviews

There was a time when Fiverr had an F rating at the Better Business Bureau (BBB). However, at the time of this review, Fiverr currently has a B rating.

Fiverr Better Business Bureau Information and Rating
Source: Better Business Bureau

Here are some of complaints I found on the BBB site:

1. There was a complaint about someone who had his/her gig approved on Fiverr and then (supposedly) after fixing it, did not get it approved.

Fiverr answered the complaint by saying the Fiverr seller uploaded a low quality (blurred) image which was unacceptable.

Fiverr BBB Complaint
Source: Better Business Bureau

Here's an innocent example really where there is likely no ill intent, but it turns into something that frustrates both sides and creates negativity where there probably didn't need to be any.

Of course, you can't always avoid these things but it's important to put them in perspective.

2. Another person complained of having their account disabled for supposedly violating Fiverr’s Terms of Service.

Fiverr responded to this complaint by saying the complainant was selling and communicating with their buyers outside the platform (which is a big no-no in freelancing platforms like Fiverr).

Fiverr BBB Response to Complaints
Source: Better Business Bureau

3. I also found a complaint about not getting paid.

This time, Fiverr looked into the case and made sure the complainant got paid.

Fiverr BBB Complaint Not Getting Paid
Source: Better Business Bureau

From what I understand (through the digital grapevine), Fiverr had an F rating on BBB due to their failure to respond to complaints. When they started responding though, their rating improved to a B.

Like many of the freelancing marketplaces out there, I believe Fiverr is not perfect. However, from what I’ve seen, they’re responsible enough to answer complaints.

I also like that they have the habit of issuing warnings first (as much as possible) instead of just banning people from their site some freelance platforms do.

Chamber of Commerce Fiverr Reviews


The Chamber of Commerce also conducted a review on Fiverr and they gave it an overall rating of 3.75 (out of 5).

Fiverr Chamber of Commerce Review
Source: Chamber of Commerce

According to their review, Fiverr’s customer service is not that great. I believe I also saw some complaints about this (about their poor customer service).

But as I said, I had pleasant experiences with their customer service when I was actively working with them, so I guess everyone’s experience is different.

It could be the wrong person on the wrong day, or the right person on right day. Customer service reps are people too. If you treat them poorly, you should expect to be treated poorly back. I'm not saying it's right, but it's not entirely wrong either.

Fiverr Rating at Chamber of Commerce
Source: Chamber of Commerce

What I Like About Making Money on Fiverr


  • It’s free to join Fiverr and… I love working from home and being my own boss.
  • They have a secure payment system.
  • Withdrawing to your PayPal account is easy (and they don’t charge transaction fees).
  • No screening and/or tests are involved.
  • You can provide many different types of jobs on Fiverr.
  • They have a user-friendly platform.
  • You get to set your own prices.

What I Don't Like


  • Competition among freelancers is high on Fiverr (it’s already overcrowded).
  • Scammers can easily penetrate the platform because there’s no screening.
  • They charge 20% fees from your earnings.
  • As a beginner (with no ratings to show for), you may need to undervalue your early gigs to get noticed and acquire some good ratings.


Where Do You Go From Here?


Fiverr has a soft spot in my heart because I have good memories working there. I don't think that make me biased though.

I had fun when I had active gigs on Fiverr and I also met some nice clients there too. I made some money, gained experience, and I didn't encounter any real problems to speak of.

Having said that, I’m sure Fiverr is not for everybody.

I’ve seen negative reviews and I’ve heard of people having bad experiences with Fiverr, and I'm sure those are legitimate too. In my experience, these situations (good and bad) happen on every platform.

I still recommend Fiverr I still say it's a good way to make money online.

It’s free and it's simple to join. It's competitive, but there are also a lot of clients in search of services.

Keep in mind, you're not bound to a single freelance platform. When I was active Fiverr, I was also active on Upwork. You can work at your own pace and only work when you want. In Fiverr’s case, you can even pause your gigs when and if you don’t feel like working.

You might not finish your freelancing career with Fiverr, but it's not a bad place to start it.

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