Thanks for taking the time read my Trymata review.
No one likes worrying about money. It keeps you up at night and causes stress all day. If you can relate, I get it. I've been there too.
You might be dealing with debt or a stack of bills that must be paid. Maybe you have a loved one who needs financial help. I and many others can relate to that too.
Companies like Trymata can help by providing opportunities for remote workers.
But is Trymata legit?
In this review, I'll explain what Trymata is, how it operates, and whether it's worth your time and effort. I'll also address frequently asked questions and discuss some of the challenges users have reported about the platform.
The topics I'm going to cover are…
- What Is Trymata?
- Is Trymata Legit?
- How Does Trymata Work?
- Trymata Payments and Payment Methods
- Ways to Earn on Trymata
- Maximize Your Trymata Earning Potential
- Frequently Asked Questions
- TryMata Reviews And Complaints
- What I Like About TryMata
- What I Don’t Like
- Where Do You Go From Here?
Please note, I am not an affiliate for Trymata. This review has been researched with information and/or testimonials that are available online in the public domain. Any recommendations and/or conclusions are strictly opinions and may not to apply to, or agree with, all persons or situations. See full disclaimer for more info
What Is Trymata?
Trymata is a user-testing website that pays users to review websites and apps. It’s a relatively popular platform among people seeking remote job opportunities.
Formerly known as TryMyUI… Trymata was co-founded by Ritvij Gautam (CEO), Shruti Goli (Co-CEO), and Timothy Rotolo (Chief Growth Officer) to help businesses optimize their digital platforms.
That’s where you come in. By providing insights through real user interaction, your feedback helps Trymata’s clients make data-driven decisions rather than opinion-based decisions.
And Trymata’s ultimate goal, of course, is to help their clients enhance overall user satisfaction and boost bottom-line profits. Therefore, your role as a tester is an important one. It directly contributes to improving products and services for end-users around the world.
But if that’s true, why are some skeptical of Trymata being legit?
- Trymata is a user-testing website that pays users to review websites and apps.
- Trymata is a legitimate platform. It was formerly known as TryMyUI, founded in 2010, and has since rebranded to Trymata.
- Users register, take a qualification test, and then receive invitations to participate in paid tests based on their qualifications.
- Payments range from $10 – $30 for each completed test, depending on the complexity of the task. Payments are processed every weekday (Pacific Standard Time) through PayPal after graders review and accept tests.
- Trymata pays for approved tests only.
- The rebrand to Trymata (from TryMyUI) represents a more comprehensive set of tools for clients, but as a tester, you will see very few changes.
- The Trymata website has been checked by various antivirus and malware security suites and found to be clean except for one minor flag (which is explained in more detail below).
- Be aware of scammers pretending to be Trymata or represent them. Always verify the legitimacy of job offers.
- You must be at least 18 years old and have a PayPal account to join Trymata. You’ll also need a reliable internet connection and a device to install the Trymata recorder and complete tests.
Is Trymata Legit?
Being familiar with and having reviewed Trymata before the rebrand (when it was TryMyUI), I can say yes, Trymata is legit.
But you shouldn’t take my word for it.
I’ll go through the evidence and show proof.
I’ll also explain how scammers take advantage of remote work companies like Trymata (along with others like Appen, Rev.com, etc.) to rip people off. But first, you should know that Trymata is not a hollow fly-by-night website run by a mysterious crew of unidentified people using aliases.
As mentioned a moment ago, Trymata was initially TryMyUI, which was founded in 2010. So they are not new to this at all. Although the name is new, Trymata is actually a well-established company.
They also recently acquired the product analytics tool Stitchology.ai and insight repository company Consider.ly.
The rebrand represents a more comprehensive set of tools for clients, but as a tester, you will see very few changes (other than updated versions of their desktop and mobile recorder software for taking tests).
But, as someone who uses (and is always cautious about) remote work platforms, I understand the importance of researching their legitimacy before investing time and effort.
One issue you might run into, depending on when you’re reading this review, is that the Trymata website, trymata.com, is relatively new.
Because of the rebrand, the new domain was only registered in August 2022 (see below).
Therefore, sites like ScamAdvisor often identify new sites as a red flag, which is often true. However, an analysis of their site domain alone doesn’t tell us that they were previously TryMyUI (which was registered in 2009).
And if you visit trymyui.com, you will be redirected to Trymata as expected.
They officially became Trymata on October 14, 2022 according to AP News.
In addition, trymata.com comes up clean on our various virus and malware checks with the top antivirus and malware security suites, except one.
Here are the security checks it passed…
However, the security suite Quettera did identify and flag one file as potentially suspicious.
Does that mean Trymata.com is unsafe to use? No, it does not mean Trymata is unsafe.
In simple terms, the flagged file on Trymata’s site uses ‘obfuscation' to scramble the contents and make it hard for others to understand.
While this can sometimes be used to hide harmful activities, it's often used for completely legitimate reasons, like protecting a site's code from theft.
Additionally, the system noticed that parts of this file were less random than expected, and it detected some activities that could be associated with harmful files.
Again, to use the same metaphor, it's like finding the traveler's bag has an unusual number of similar items and contains some equipment used in past crimes.
However, what’s important here is that just because something looks odd doesn't mean it's harmful.
As mentioned, the same file was checked by other well-regarded security suites like Eset and Bitdefender, and those did not find any issues.
So, while we've got some unusual signs, it doesn't mean the site is unsafe. And it doesn’t mean other security suites missed those signs. I may be that they recognize the signs and allow for them based on other criteria.
But there’s another reason Trymata (and more so, TryMyUi) gets accused of being a scam.
It’s because some users complete tests but get rejected are therefore not paid.
Here’s an example from one tester…
In other cases, testers have mentioned not getting paid due to PayPal putting on a hold on TryMyUI/Trymata’s account or having their completed tests removed without reason or justification.
So although Trymata is legit, it’s not without issues.
I’ll touch more on these issues below when discussing Trymata reviews and complaints.
Another frustrating issue Trymata and other remote work platforms have are scammers pretending to be them, or pretending to represent them.
This scam works when gifters post ads on job boards looking for remote workers, but not for the purpose of hiring them. Instead, the purpose is to get money from job seekers and/or their personal information in a phishing expedition.
However, instead of creating a fake company to unleash their scam on the public, they use real company names, like Trymata.
This gives them an appearance of legitimacy while ripping people off.
But instead of the scammers being rightfully blamed, the company they are falsely representing gets blamed. In reality, the company had no idea any this ever occurred.
Therefore, if you are being contacted by someone from Trymata, you should contact Trymata to verify that the person contacting you (and the job they offer) is legitimate.
Despite these issues, Trymata is a legitimate company. That’s not to say they are the best user testing site to work for, but they are also not a scam.
There are many platforms you can work for and sites you can make money from in addition to Trymata.
You can combine usability testing sites like Trymata with sites like surveyjunkie.com, which are are easy and free to join, as are others like inboxdollars.com which also pay you for doing small tasks online.
For a bigger income or one that will allow you to work at home full-time from home, an online business may be what you want.
Whether you're looking for a home-based income because of health issues, children at home, or you don't like your job, knowing how to get started is what you need in order to get what you want.
Now, I'm going to give you a free step by step beginner's guide to making money online and you can get it by Clicking Here
How Does Trymata Work?
Before beginning work with Trymata, you must register and take a qualification test. Once completed, you will receive invitations to participate in paid tests based on your qualifications.
Here’s a brief overview of the procedure…
Trymata Registration, Test Matching, and The Invitation Process
If you’ve joined other remote job platforms before, you’ll find that signing up for Trymata is easy. Here's what you can expect once you register…
- First, complete the qualification test to become a tester. This involves recording your voice and screen while completing a set of tasks on a website.
- Based on the demographic information provided during registration, testers are matched with tests that suit their profile.
- When a test becomes available, an invitation is sent via email with details about the test and how much it pays.
- Spots for each test are limited and filled quickly, so responding quickly to invitations is crucial.
- If chosen to participate in a test, testers have 24 hours to complete it before the spot is given to another tester.
- After completing a test within the timeframe given, payment is processed automatically if the review team approves the work.
- Testers can then claim their payment through PayPal once their account balance reaches $10 or more.
Completing Usability Tests on Trymata
After being selected for a test, testers on Trymata are expected to complete tasks and share their thoughts about the website or app they're testing within the given time frame.
Each test comes with a set of tasks that you need to accomplish while recording yourself speaking out loud about your thoughts and experience.
These tasks may include things like navigating the website or app, providing feedback on design elements, or testing specific features such as navigation ease and clarity of the language used in instructions or prompts.
But I’ll get into specific details about usability testing below in a moment.
Duration And Frequency of Tests
The duration of tests on Trymata varies depending on the complexity and thoroughness required. Tests can range from 10 – 30 minutes, but most tests take around 20 minutes to complete.
However, some may take up to an hour for a more in-depth review.
As for the frequency of tests, this also depends on various factors such as your demographic profile and demand from businesses seeking user feedback. For example, some testers may receive multiple invitations every week, while others may only get one every few weeks or longer.
It's important to respond quickly when you receive a test invitation via email since each test has limited spots available.
After completing a test on Trymata, testers must answer a post-test survey with just four or fewer questions.
This post-test survey is crucial for businesses and testers as it helps improve the quality of tests offered on Trymata. For businesses, feedback received from user testers can help identify areas that need improvement, fix bugs quickly, and create a more user-friendly experience.
Trymata Payments and Payment Methods
Testers are paid for approved tests only. You will earn $10 – $30 for each completed test, depending on the complexity of the task. Live tests generally pay $30.
Payments are processed every weekday (Pacific Standard Time) through PayPal after graders review and accept tests.
If a tester's work is graded after the morning cut-off, payment will not be received until the following day.
At first glance, it may seem like earning money by testing websites and apps is too good to be true. If it were that easy, you might be right.
But in reality, it's not that easy because there are issues. One of the biggest seems to be rejected tests.
There are a handful of reasons why a tester’s work might not be accepted (and why they are therefore not paid).
- Insufficient Detail or Quality – Testers should aim to provide detailed, quality feedback. It could be rejected if the feedback is too vague, lacks depth, or does not adequately address the tasks or questions posed in the test. Therefore, testers should aim to be as thorough as possible, providing clear and actionable insights.
- Misunderstanding the Test Objectives – Each test has specific objectives, and if a tester fails to understand or meet these objectives, the test could be rejected. For example, this might happen if the tester didn't follow the instructions properly or misunderstood the clients request.
- Technical Errors – There might be technical issues that lead to a test being rejected. For instance, if the audio or video quality is poor, the tester's screen isn't properly recorded, or there are interruptions during the test, the client might reject it.
- Not the Target Demographic – If a tester is not part of the target demographic for a particular test, their feedback might not be as relevant or useful to the client, leading to a possible rejection.
When test invitations are sent out, you must respond quickly because spots are usually limited. Therefore, even if you qualify for a test opportunity, another tester may take your spot before you can claim it.
If you find there are not many tests or that you're unavailable when invites come, there are additional ways to make money online.
Sites like Survey Junkie and Inbox Dollars will pay for you for these types of product surveys and for other things.
But if a full-time income is what you want, an online business would be a more logical option.
You may be at home because of difficulties with your health or children to look after. Or maybe you're just tired of the job you have.
If that’s the case and a full-time income online is what you want, knowing how and where to get started is what you need in order to get what you want.
Now, I'm going to give you a free step by step beginner's guide to making money online and you can get it by Clicking Here
Payment Eligibility Criteria
For the most part, anyone can be a Trymata tester, but a few conditions must be met. For example, you must be at least 18 years old according to their terms of service which apply to all their services (shown below).
In addition, a PayPal account is required (and PayPal’s age requirement is also 18).
I could not find any residency requirements, so as far as I know, Trymata has no restrictions about where testers can live. However, certain tests may only be available to testers in specific regions due to the needs of the clients creating the tests.
Regarding equipment requirements, there are also no specific requirements I can find, but it's reasonable to assume that you’ll need a reliable internet connection and a device (such as a computer or smartphone) to install the Trymata recorder and complete tests.
If you have specific questions or something is unclear when you’re joining or accepting a test, I recommend contacting their support team for the most accurate and up-to-date information.
Ways To Earn from Trymata
Testers can earn from Trymata.com by completing regular usability tests and live tests.
As a remote worker, I remember how important it was to find flexible and reliable sources of income. My earning (and financial) situation is fortunately different these days, but I haven’t forgotten what it was like.
And anything can change at any moment, so I take nothing for granted.
So, I probably wouldn’t count on Trymata to be a single income source. You can combine Trymata with other user testing sites like Userfeel and Userlytics.
Of course, you probably know this already, but it’s worth mentioning. As a remote worker, you probably have a diversified stream of income sources.
However, this may be a paradigm shift if you’re new to remote work.
For many employees with full-time jobs, the idea of mixing and matching a variety of gigs isn’t immediately apparent. And Trymata offers a limited number of opportunities.
But they are good opportunities, to be fair, and come in two varieties…
As discussed above (but I’ll cover it again if you’re just quickly skimming), usability tests involve performing certain tasks on a website or app while providing feedback about your experience. This helps companies identify areas of their products that need improvement.
To start, let’s go over some best practices…
- Learn How to be a Good Usability Tester – There are a few common mistakes to avoid to be an effective usability tester…
- Set Clear Goals – Before your test, read your objective and understand what the test is supposed to achieve.
- Avoid “Over-the-Shoulder Finger Pointers” During the Testing Process – Don't let anyone interfere with your test. Your unbiased thoughts, opinions, and feedback are required.
- Express Your Thoughts and Feelings – Speak up when interacting with the product. Describe what you see on the screen and how it makes you feel.
- Avoid Jargon – Use common language to describe your experience and avoid technical terms.
- Be Clear and Precise – When writing your summary, be clear and precise. The better you can articulate your experience in way that’s helpful to the client, the better chance your results will be approved.
- Install the Trymata Recorder – I ll provide detailed instructions on how to install the recorder below, and you can also visit the Trymata website and follow the instructions to install the Trymata Recorder. This tool records your screen and voice as you perform tests. Double-check that your microphone is working properly. This is an issue I’ve had and could have been avoided if I had checked first.
- Sign Up and Start Receiving Tests – After signing up, you'll receive tests in your Trymata account. The tests you receive will depend on your demographics and the requirements of the specific test.
- Performing Tests – Once received, you'll use the Trymata Recorder to record your screen and voice as you perform the tasks specified by the test. Speak loud and clear (not too loud of course) as you perform each task, describing what you're seeing, doing, and thinking.
- Submit Your Test – After you've completed the test, submit it through the Trymata platform. Their team will then review your test.
- Payment – You’ll receive payment once your test is reviewed and accepted. I’ve also discussed this above, but again, if you’re just skimming… payments are sent out every weekday, and most tests are paid within a few days after you take them.
Trymata's live tests, also known as “moderated tests,” are a type of usability test where you are in a video/audio call with the researcher.
During a live test, the researcher will guide you through tasks and ask questions about the website you’re evaluating, and you can respond in real-time.
The process looks like this…
- Join the Queue – You can join the queue for a live test starting 30 minutes before the test is scheduled to begin. Your dashboard will show your place in line and other relevant information.
- Wait Your Turn – Depending on your position in line and the duration of each session, you may have to wait a while before your turn comes. You can use other tabs or windows on your computer while waiting but make sure the waiting room tab remains open. Keep checking back periodically to monitor your queue position.
- Accept the Invitation – Once you reach the first spot in line, you'll receive an invitation to join the next available session. A pop-up with a 30-second countdown will appear on your screen, and you need to accept the invitation before the timer runs out. You'll be moved to the back of the queue if you don't.
- Join the Live Call – After accepting, you'll immediately join a live call with the researcher. You'll see and hear them and they'll see and hear you. They may spend a few minutes chatting with you to get to know you before the test begins.
- Prepare for the Test – The researcher will load the test website, which will open in a new tab. Before moving to this new tab, you should do two things…
- Click “Open pop-out camera” to keep seeing the researcher's face while you're interacting with the test website.
- Share your screen with the researcher by clicking “Start screen-share.”
- Start the Test – Once done, go to the new tab where the test website is loaded. The researcher will guide you through tasks and questions. It's important not to close the original tab with the call room, as this will automatically remove you from the test.
- Provide Feedback – During the test, your primary role is to follow the researcher's instructions and provide thoughtful feedback. Remember, the researcher will guide you through all the necessary steps, so there's no need to feel intimidated by live tests.
Just like any other usability test, your feedback is invaluable. So, be open and vocal about the process and your experience. And, try to have fun as it’ll make it more enjoyable for you and the researcher.
I can’t say if that will increase the chance of the results being accepted, but as long as you take the test seriously (while having fun), it shouldn’t hurt.
Installing the Trymata Recorder
If you haven’t installed the recorder yet or need additional assistance, these instructions broken out by operating system may help…
For Windows Users
- Start by finding the Trymata Recorder file on your computer that you downloaded from Trymata. If you need the file, you can find it from Trymata on their download page.
- Open this file to begin the setup process.
- A setup wizard will guide you through the installation and you can follow the instructions provided.
- If your antivirus software blocks the setup wizard, don't worry. This is normal as some antivirus programs don't recognize the Trymata Recorder. You can override your antivirus when this happens if you’re comfortable with it.
For Mac OSX Users
- First, change the settings to allow the installation. To do this, go to your System Preferences, then to Security & Privacy, and then to General.
- Look for the section “Allow apps downloaded from:”. Then, choose the second option, which is “App Store and identified developers”. Then, save this preference.
- Now, find and open the Trymata Recorder file you downloaded.
- Look for the Trymata icon and a label saying “TrymataRecorder Installer”. Instead of double-clicking, right-click on this and select “Open” from the menu.
- A popup may appear saying the TrymataRecorder Installer can't be opened. If this happens, find the “Open” button at the bottom of the popup, and click it.
- Now, follow the setup wizard to install Trymata Recorder. The wizard will guide you through the process.
For Linux Users
If you’re a Linux user, I’m sure you don’t need instructions, but for clarity and diligence, here they are…
- Find the downloaded Trymata Recorder file in your terminal (download link above).
- To install the software, run the command that was provided to you.
Now that you’ve installed the software, you’ll need to run it.
Running the Trymata Recorder Application (Windows/Mac OSX)
- After you've completed the pre-test steps and started the test in your browser, a test file should be downloaded to your computer.
- Find the test file in your Downloads folder. You can sort by most recent to find it easier. The file's name will be a sequence of 6 numerals, ending with “.trymata”.
- Open the downloaded test file, and it will automatically start the Trymata Recorder.
Maximize Your Trymata Earning Potential
Trymata’s earning opportunities are relatively limited. What I mean is this…
Although you can test various websites and apps and each pays differently, you’re limited to usability testing. This differs from some platforms, like Appen, which also provides data entry, data collection, audio transcription, and other opportunities.
But there are still ways you can maximize your earnings.
- Whenever possible, choose tests that align with your skills and experience. Your feedback will be more valuable and your recording will have more authority
- Be attentive to invitations and accept them as quickly as possible.
- Provide as detailed and honest feedback as possible to improve your chances of getting more tests and getting invited to live tests which pay more.
- This one is not specific to Trymata, but you should also join multiple usability testing sites to increase your opportunities.You can also combine useability testing with other gigs or side hustles.
While maximizing your earnings is important, it's also important to consider your cost savings when working remotely.
When you get rid of expensive transportation costs, expensive meals a few times a week, or even moving to a less expensive neighborhood, the financial possibility of working exclusively from home looks better.
Frequently Asked Questions
How Much Can You Make with Trymata?
Trymata pays $10 per regular test and $30 per live test. However, the amount you make is determined by test availability and whether you qualify.
Some testers report earnings between $500 – $1000 per year, but those numbers are for reference only due to remote work competition and the uncertainty of task-based remote work.
Some people may make more, but many will make less.
How Long Does It Take for Trymata to Pay?
After completing a short test that lasts around 20 to 30 minutes, you are asked to complete a quick survey. You earn $10 for each test you do. Trymata then pays you through PayPal every weekday, so payment wait times are very short.
Is Trymata Free?
Trymata is free for user testers. You can join by providing your name and email, and as long as you qualify, you’ll be invited to do usability tests.
However, if you own a website or an app that needs testing, Trymata has various plans ranging from $399 to $3,333 monthly or more for custom plans.
TryMata Reviews And Complaints
TryMata reviews are less than stellar at the moment, unfortunately. And since references to Trymata are relatively new, there have been a limited number of them since the rebrand.
Trustpilot currently gives them a 3.3 out of 5 stars, but that’s only based on 5 reviews currently. Depending on when you read this, that score is likely to be different.
Some of the complaints and negative comments from Trustpilot and Reddit, are…
- “The wacky site are so unprofessional, their recorder is the worst there is as far as usability testing goes.”
- “You do nearly 30 min long tests and every time is the same answer. You do not qualify, so we can't pay.”
- After three 15+ minute tests that didn’t record properly despite me following all of the proper steps/reinstalling and double checking permissions etc., I’ve decided to give up with them.
Not getting paid seems to be a common issue with Trymata. Whether it’s a technical issue, rejected tests, or a support issue, there’s a decent amount of frustration with Trymata.
Having said that, it’s important to consider both sides. Some Trustpilot reviewers and Redditors have good things to say…
- “Perfect site quick payments absolutely would recommend.”
- “…mine (tests) got accepted. I did the practice test and got rated 5 stars. I’ve only gotten 2 $10 tests for the same website (one mobile, one computer) since then but both were paid about a day later.”
- “I made 20 late last night on trymata in 30 mins (2 tests, one after the other) and I've already been paid.”
To be fair, research and observation have often shown that online reviews tend to skew towards the extreme resulting in a distorted distribution of opinions. This is because people with strong feelings, either positive or negative, are more likely to take the time to share their experiences.
On the other hand, those in the middle with lukewarm feelings, neither excited nor unhappy, are generally less inclined to leave a review.
I’m not necessarily saying to take Trymata reviews with a grain of salt. I’m sure the frustration is real.
What I am saying though, is that the relatively low number of really good or really bad reviews is not representative of the hundreds or thousands who use the Trymata regularly and don’t leave a review.
What I Like About TryMata
- Joining TryMata is quick and simple.
- You can choose when and when not to do tests (provided tests are available), so it’s great for those who want or need a little job flexibility.
- The pay is decent. Compared to other user testing platforms, TryMata pays its testers reasonably well.
- Payments are processed every weekday.
What I Don’t Like
- User testing is competitive and test availability can be low. So it’s not an income source you can rely on (this is not unique to Trymata).
- If you’re uncomfortable being recorded or expressing your thoughts out loud, you may find user testing challenging. Of course, you get better and more comfortable with practice, but that can also come with a string of rejected tests that you won’t be paid for.
- Trymata only uses PayPal to process payments. This isn’t actually a negative for me. I prefer PayPal. But it might not work for some people.
- Payments are not guaranteed. You can waste a significant amount of time if your tests are rejected.
- Tests are first come, first serve, so if you’re unavailable to respond immediately to invites, you’ll likely be out of luck.
There are several alternatives to Trymata you might consider. Although Trymata is legit and provides good remote work opportunities, there are others you may be better suited for.
Some of the specific alternatives include,
Who is Trymata For?
Trymata is for people who want a flexible, remote work option in addition to their regular job or to complement their other side hustles or work-from-home jobs. This may include stay-at-home parents or individuals with dependents who often need to be home.
Those with medical issues who need to work from home are also well-suited for Trymata testing, as are students, part-time workers, and anyone else who wants to earn extra income from home.
Where Do You Go From Here?
You want more money coming in and you’re not alone. And a little more freedom and flexibility would be nice too. We only get one spin at this life (as far as we know), and it would be nice to live as much of it as possible the way we want.
Trymata is a good addition to your remote work collection.
Of course, some people have had issues with it so it’s not without problems or risk, but it's also free to join.
If tests come too far and few between, or you want more ways to make money, there are other options that may grab your attention.
You might be a student in school or a single parent at home. You may have health challenges that make regular work difficult, or maybe you're tired of your job, and you’re desperate for a way out.
If that's the case, an online business is what you want.
With all the scams and schemes out there though, knowing how and where to get started the right way is what you need in order to get what you want.
Now, I'm going to give you a free step by step beginner's guide to making money online and you can get it by Clicking Here
But if you're just looking for a simple way to make some extra spending money, in addition to Trymata, online survey and get-paid-to sites are a good way to get started.
Sites like Survey Junkie will pay you for your opinion and Inbox Dollars offers rewards for doing things like watching videos, visiting websites, and searching the web.
I hope my Trymata review has been helpful. Please share any comments, questions, or experiences with Trymata in the comments section below.