Is e-Rewards Legitimate or Another Scam? e-Reward Reviews

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  • Is e-Rewards Legit: Yes, e-Rewards is legit. It's an invite-only opinion panel program that pays you for taking paid surveys and sharing your thoughts and opinions online.
  • How do I Redeem My e-Rewards Points: To redeem your e-Rewards points, follow these steps:

    1. Log in to your e-Rewards account.
    2. Navigate to the ‘Rewards' page.
    3. Choose the reward you want from the selection available
    4. Select how many points you want to redeem from the chosen reward.

    Note: each reward has a limit on how often it can be redeemed. For example, some rewards programs only allow one transfer every 30 days, while some gift cards can only be redeemed once every 90 days.
  • Is There an e-Rewards App: Yes, there is an e-Rewards app available for both Android and iOS devices. You can download the app from the Google Play Store or the Apple App Store

    The app allows you to earn e-Rewards currency by completing tasks such as taking paid surveys and testing products. You can then redeem your earned currency for various rewards, similar to the process on the e-Rewards website. However, some users have reported issues with the app, suggesting that it might be more reliable to use the browser version

E-Rewards Review

Thanks for checking out my e-Rewards review. One of the most frequent questions I get when it comes to making money online is related to doing paid surveys. If you're looking for extra money because a health issue is keeping you at home or you've got young children to look after, online surveys can be helpful. 

Of course, when it comes to making money online, you must also be careful of scams. 

So, in this e-Rewards review, I'll explain how it works, what you can expect, and, of course (if you skipped out key takeaways above)… I'll discuss if e-Rewards legitimate or simply another online scam.

Please note, I am not a member or an affiliate for e-Rewards. This review has been researched with information and/or testimonials that are available online in the public domain. Any recommendations and/or conclusions are strictly opinions and may not apply to, or agree with, all persons or situations. See full disclaimer for more info

What is e-Rewards?

e-Rewards, also referred to as e-Rewards Opinion Panel, is a market research company that rewards participants for taking paid surveys and sharing their thoughts and opinions online.

Founded in 1999 and based out of Texas, e-Rewards is owned by Research Now Group and is among one of the older survey sites online today.

The way survey sites work is as you'd probably expect. Companies who want to learn more about their audience or customer base, pay market research companies like e-Rewards to conduct surveys and act as advisors when it comes to analyzing the data their surveys produce.  . 

But not all survey sites and companies who hire them are created equal.So is e-Rewards legit?

As a way to generate extra income, paid surveys and market research companies like e-Rewards are growing more popular by the day, but it's true…not all survey sites are worth your time, and e-Rewards has some significant issues you should be aware of.

I'll get to those problems in a moment, but first…

How Does e-Rewards Work?

Like many paid survey sites such as Opinion Outpost and Vindale Research, e-Rewards works together with big brands such as Best Buy and Twitter who are willing to spend their money for your opinions and feedback.

In reality though, the process is not so easy…

The e-Rewards Opinion Panel program is an invite only site, so to join, you’ll need to be asked by one of their partner companies (Best Buy or Twitter as examples).

If you haven't received an e-Rewards invite, you can also make money online with two other popular online survey sites, Survey Junkie and ​​​​Inbox Dollars.

Of course, surveys don't pay enough to provide a full-time income online so if you're at home because of health issues for example, young children to look after or a poor job market… an online business might be what you want

With so much false information out there though, knowing how (and where) to start is what you need in order to get what you want.

Now, I'm going to give you a free step by step beginner's guide to making money online and you can get it by Clicking Here

If you have received an e-Rewards invite, registration is straightforward (and free). Once you click the verification link (in your email) you'll create your profile by adding your name, birth-date etc., followed by an enrollment survey that you have 30 days to complete.

For me, this step is a little intrusive, and when you consider the privacy issues companies are having today… it's a legitimate worry.

However, giving up some personal information is necessary when doing online surveys because they need to identify your specific demographic and match you with relevant surveys.

Having said that… if answering a few personal questions doesn't bother you, it may not be an issue.

Who Is e-Rewards For?

Let’s face it… you’re not going to get rich by doing online surveys, but you can earn a few extra bucks. Surveys can also be a good way for new online entrepreneurs to make their first dollar or two online and experience what it’s like to make money from home.

In addition to e-Rewards, you can also make money with other survey sites such as Survey Junkie and ​​​​Inbox Dollars

​​​​Inbox Dollars will even pay to do things online you might do anyway like watching videos, playing games and searching the web.

Who It's Not For

If significant money online is what you're looking for, e-Rewards will probably not be for you.

The real advantage to making money online is that the web gives you leverage. It enables you to produce something once and get paid over and over for it. You can earn true passive income

make money online

But paid surveys like e-rewards are zero-leverage activities. You only get paid once for the work you do, and even then, it's not much

No matter what your financial goals are, you can't beat the “compounding effects” of doing something once but getting paid for it multiple times.

If you're looking for more time and freedom to do the things you love… an online business might be what you want

With so much junk and misinformation out there though, knowing how (and where) to get started properly is what you need in order to get what you want.

Now, I'm going to give you a free step by step beginner's guide to making money online and you can get it by Clicking Here

Is e-Rewards Legitimate?

Yes, e-Rewards is legit.

I’ll get into the details of how e-Rewards pays, what the rewards are, and so on… but first, as I mentioned above, e-Rewards has some significant issues you need to be aware of.

Does that make them a scam? No, as mentioned above, they are legit)

But the first problem is common to ALL online survey sites…

You take your time submitting a survey only to see a message popup half-way through or near the end saying, “you don't qualify”. This is usually because your answers reveal you’re the wrong candidate (or demographic) for that specific survey.

It's frustrating, but it's normal (and even necessary) for surveys to do this for accuracy. 

Also, you may find repetitive questions in the surveys to see if you're paying attention. A lot of people cheat by running through the questions quickly and choosing random answers. So, if you answer these answer these similar questions differently throughout the survey, they'll possibly disqualify you or even suspend your account. 

And of course, if you don’t qualify, you don’t get paid. At least not the full amount.

e-Rewards does offer up to 25 points for disqualifying surveys… but if there’s one reason that people call online surveys a scam, this is it. The accusation is that they get your information and then kick you out of the survey so they don't have to pay. 

I'm not saying e-Rewards is guilty of this, it's just a common complaint among all survey platforms. 

The second problem is a much bigger issue though, and you discover it once you start digging into the many e-Rewards reviews and complaints…

e-Rewards Reviews and Complaints

To be clear, e-Rewards has been known as a good survey site for many years, and again, they are legit. 

I'll get into some of e-Rewards' problems in a moment, but to be fair, you can find positive reviews as well…

e Rewards Positive Reviews
Positive Reviews (Source: Better Business Bureau)

Unfortunately, there are some negative reviews too…

One big problem they are currently having, are hundreds of complaints from members claiming they are not getting paid. And some of them have accumulated hundreds of dollars in rewards.

In fact, there are so many complaints that the Better Business Bureau has issued a warning.

e-Rewards warning issued by Better Business Bureau
Source: Better Business Bureau

There is no bigger breach of trust than not paying those who work for you.

e-Rewards is receiving money from their partner companies for YOUR opinions and efforts… and withholding your share. This is serious.

It’s no different than your employer not paying you, and then dodging your phone calls when you try to find out what’s going on.

If it were one or two complaints you could justify it as a simple error or oversight.

But when there are hundreds of complaints you begin to wonder if it’s deliberate. I’m NOT saying e-Rewards is knowingly scamming people, but I also can’t say they’re not.

I won't speculate and I'm definitely not making any accusations against e-Rewards, this is just what I found on the Better Business Bureau website. 

And, I'll give e-Rewards credit for responding to many of those complaints. Some were resolved to the customer's satisfaction (including an $800 payment below) and some were not.

Customer Responds to e-Rewards Complaint Resolution
Source: Better Business Bureau

The other complaints about re-Rewards are common to most survey companies… like the disqualifying issue mentioned earlier, and other common problems like not getting a response when you send emails. 

Not good… but not deal breakers.

Among the positive reviews, members say e-Rewards pays higher than average for an online survey company.

How Much Does e-Rewards Pay?

I couldn’t find any specifics regarding e-Rewards pay rates, but I did find people claiming you can expect $4.00 or more. If true, that’s double what you’ll earn from most survey sites.

When you complete a survey, you’ll earn Opinion Points (e-Rewards currency). A hundred points is equal to roughly 33.33 cents… so if you’re looking for a $25 gift card, at their current points:dollar ratio, you’ll need 7500 points.

And speaking of gift cards, there are 50+ retailers they work with (although it seems, from reading member reviews, this changes periodically and there are not as many choices as there used to be).  

e-Rewards Gift Cards and Other Rewards

  • e-Gift cards (you should receive them 1 – 2 hours after redemption)
  • Physical gift cards (4 – 6 weeks)
  • Magazine subscriptions
  • Airline Miles

Minimum Payout

Depending on the reward you trade your points (or e-rewards currency) for, the minimum payout threshold can be as low as $10 for some gift cards.

e-Rewards Redemption

It shouldn’t be an issue for most people, but e-Rewards now requires mobile or landline verification when you redeem your points. Like 2-step authentication, they’ll send you a code which you are required to use for redemption.

The purpose of this is to make your account more secure, but not everyone is happy about it. Here's a complaint by one person who suggests the real reason e-Rewards asks you for a phone number is for spam.

e-Rewards Two Step Verification Concerns
Source: Better Business Bureau

What I Like About e-Rewards

  • Higher than average payouts.
  • Relatively low minimum redemption threshold.
  • Can search for surveys inside your member account (rather than waiting for them to be emailed).

What I Don’t Like

  • It’s impossible to overlook so many complaints about not getting paid. I cannot confidently say you’ll be compensated for your time filling out surveys whether e-Rewards is legit or not (they are legit, but these payment complaints shouldn't exist).
  • No referral program.
  • No passive income potential doing surveys.

Where Do You Go From Here?

You can probably tell, this isn't my favorite method of making money online.

But, that’s just me…

Doing paid surveys online may be exactly what you're looking for though. It’s relatively safe and with little effort has the potential to give you some extra money. Not a lot, but a little.

In addition to e-Rewards, you can check out some other recommended survey sites like Survey Junkie and ​​​​Inbox Dollars.

Surveys of course won't be enough to quit your job, but if you've never made money online before, they can be a good first step to something bigger down the road.

If you're at home because of a medical issue or injury, maybe little ones to look after… then an online business might be what you want.

Maybe you're just sick and tired of working for someone else…

If that's the case, knowing how (and where) to get started online is what you need in order to get what you want.

Now, I'm going to give you a free step by step beginner's guide to making money online and you can get it by Clicking Here

As far as recommending e-Rewards, the number of complaints and problems reported gives me pause so I'll leave it up to. It's free to join and they are legit… but long-time members who have been doing their surveys for years say they used to be really good but have recently gone downhill.  

It’s hard to speculate what’s going on behind the scenes, but again, e-Rewards is partners with some big name brands (who's advisors wouldn't recommend if they were a scam) so maybe the challenges they are having are only temporary.


Anyway… thanks for stopping by (it's always appreciated) and I hope my e-Rewards review was helpful. If you have any comments, questions or experience with e-Rewards, please share in the comments section below.

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29 thoughts on “Is e-Rewards Legitimate or Another Scam? e-Reward Reviews”

  1. Keep in mind I have not cashed out with E-rewards. As long as they don’t withhold my reward, I love this survey panel. I have yet to find one that pays me better for my time. The only downside so far is that they don’t offer gift cards for Amazon or Wal-Mart (As far as I know). I have never found another reward platform that is willing to pay $4.00+ on the majority of surveys. Also I don’t know of any platforms that reward you .25 cents for disqualifications. With Inbox Dollars, you can hardly get paid .25 – .75 cents if you COMPLETE a 5-15 minute survey. With that said, what’s the point if they don’t give you the reward. I will have to try it for myself, since it seems too good to be true. We will see.

  2. I was briefly on a Bank of America Opinion poll deal and have the same opinion about them as e rewards. I get the feeling that they are not so much interested in our opinions as they are in using their sites to create lists to sell to their marketing clients. I founded it odd that I was bumped off three surveys in a row. Surely after the long and detail preliminary survey there should have been a clear idea if I matched a survey. No, I don’t think these surveys want my opinion, they want my info to sell. I got a strong odor when two of the surveys wanted my home address. They don’t need that for an opinion, they want that so they can send me more junk mail. I’m watching to see if there is a major up tic in my e mail spam.

  3. I have been trying to contact someone for my e-rewards account for months but have gotten nowhere. Has this become a scam? Please advise me with details or get me connected so I may rightfully claim my rewards. Otherwise, the next step must be a legal one since I have been cheated for doing surveys and promised rewards which I can not get.

  4. Excellent commentary. I just learned the hard way what a scam erewards is. After 2 months of surveys I was at 196.25. Then I was abruptly and brusquely permanently suspended for allegedly not providing accurate data. No warning. And my reward was nullified. As I’ve learned this is a common tactic for them. Other than the BBB, where can we file a complaint?

  5. HI I have loved doing these surveys. I stopped as i have not been able to get in to my account for two months. not sure whats happening. its frustrating.

  6. I have been successfully using e-Rewards for a few years to obtain airline mileage points, but for a few weeks now I have been unable to contact them or log in to check my point status, continually getting a “page unavailable” notice. They continue to send me surveys and I had hoped there was some glitch that would be resolved, but no luck. Are they still in business?

  7. I have been doing the e- Rewards for over 15 years, so far I haven’t have any issues with it, the only thing is that you can redeem the points to dollars every three months, not before that doesn’t matter the amount of that you have! And some of the surveys can pay you up to $75.00 ! I have done some of up to$19.00 dollars, it takes time but I have done it and paid immediately! Literally I’m making $50.00 every three months! But it’s fun sometimes some could be annoying but I always finished them!

  8. I got a message to survey & then asked to open one of the nine present 🎁 boxes with a couple of tries. This was to see if you could open the box with an IPhone 11 & when I was lucky enough to open such a box, I was congratulated for winning & asked to pay £1which I did through my direct debit card. Since then I haven’t heard anymore from world of rewards & have no way to find out whether this win was a scam.

  9. I just recently won a 1000 PayPal gift card right before I got on here didn’t receive nothing and to beat it all off I’m still waiting on my 500 dollar amazon gift card which has been over a month trust this group is a scam and I’m gonna put it all over the news heading there now as we speak so be ready e rewards to answer some questions

  10. After reading many of the recent reviews, I see I’m not the only one this happened to. I’ve been a member over 10 years, a Diamond member, and I was just accused of being dishonest and having more than one account—neither of which is true. They stopped sending me surveys about two months ago when I tried to cash out, but having difficulty because the only number I have is my cell number which happens to be a VOIP number. Other survey sites bypassed that requirement for me, but not them. So emails were going back and forth all this time and getting nowhere to help me cash out. Obviously they had no intention of allowing me to do so. Then I noticed I wasn’t getting invited to any surveys from their sister site Valued Opinions and emailed them. John answered and said he’d look into it. The next day he emails me about e-Rewards and suspends me for no good reason. Now I suspect the same thing will happen with the sister site since I was close to cashing out. They used to be good and paid you. No more!!!!

    E-rewards was taken over by Dynata (Research Now Group LLC), 5800 Tennyson Pkwy, Suite 600, Plano, Tx 75024-3992. I just filed a complaint with and suggest all of you reading this do the same. The more complaints, the better. And we might get our money back!

    • Mary, I just had the exact same thing happen to me. I too was a Diamond member and overall, probably about the same amount of time with them. I asked them about why I couldn’t redeem my points, about $135 worth, I didn’t ask about why I hadn’t been getting any more surveys. They responded with an identical accusation implying that I had more than one account and had answered my surveys disingenuously. I have redeemed lots of points in the past and though it was all a fairly good program, but their flagging of accounts and reviewing practices are seriously flawed. I intend to post this complaint everywhere and I will take your advice and report them to the BBB.

  11. I redeemed $100 of erewards currency on 12/16/19 for 30,000 gamestop power-up points and I still haven’t received anything. The first order was placed 12/16/19 but in early February its staus changed from “pending” to “failed”. I was given my e-rewards currency back and on 2/3/20 I tried to redeem again but it’s still listed as “pending” (it has now been another 20 days when they say it should only take 2-3 weeks). I have contacted e-rewards several times via email and phone but now they don’t even respond to me and I have no idea what to do. I also contacted Gamestop with no success.

  12. I haven’t had payment problems, but lately have finished a lot of surveys (not just the qualifying questions, we’re talking about 15-20 minutes of questions and an acknowledgment that the survey is complete) and THEN am told I don’t qualify. Usually if I complain they credit me but it’s a pain to do that.

  13. The last eight surveys they sent stated “this opportunity has expired,” when I opened the email only minutes after they sent it! I spent several minutes on 18 out the last 20 surveys, way beyond demographic questions and deep into the subject matter of the actual survey, then to be suddenly told I did not qualify. They played by the rules the first year but they have definitely fallen into the category of scammer.

  14. E-rewards also has some funky terms and conditions when it comes to their redemptions. First, many of the valuable items in their catalog (such as Best Buy or Starbucks gift cards) have limits on how often you can claim them. Once per calendar quarter or every 180 days is typical – even though you will receive multiple survey invitations daily. Occasionally these items are “out of stock”, and secondly they continuously run magazine or restaurant card offers where the magazine subscriptions automatically renew and the restaurant only allow their use on certain days, items, or locations.
    No, it’s not a scam. But redeeming the hard earned (and discounted) e-dollars you have for something you want is frustrating at best.

  15. I have no idea what is going on with this company. I was doing great with surveys and receiving rewards then all of sudden my account was froze for 3 months now. Sent in a request for help and they replied that I was terminated for having more than one account, which I don’t!!! ?

  16. Can anyone tell me the email address you are receiving from e-rewards. I believe the website is but my emails are coming from – help

  17. I’m having trouble getting credit for surveys I actually take. Right now they’re 5 days behind in giving me credit for surveys and partial surveys, and this is the third or fourth time this has happened. Furthermore, when I click on the ‘contact us’ button, it does nothing. I use an email address I found on their Twitter account to contact them. When they finally reply, they’re very nice and I always get the reward dollars credited, but everything worked so smoothly, at first, and I’m just not sure what happened.

    • Hi Robyn, thanks for sharing. Hopefully it’s just as temporary hiccup they’re having over there. I’ve worked for companies (and even managed some) where we had our fair share of mishaps 😀 It’s possible they just have some logistical issues to work through and will get back on track.


  18. I have been a member since 1999, but as of this year, they do not answer your messages. They used to be very quick to pay out rewards, but earlier this year, they were slow to Hilton Honors points. And now, once again for over two months, I am waiting on an award to be delivered. Like this article, I am beginning to wonder about their stability at this point and actually came to this article by searching “Is e-Rewards going under?”

  19. I have been doing online surveys for 11 years and have been paid. When I have been missing a payment in the past the situation was handled quickly and to my satisfaction.

    • Not anymore! They are horrible over there now, unfortunately and I’ve been with them forever, as well. They don’t respond, especially this past few weeks and I think are undergoing new management, like everywhere else in this country!